Contact VonWik IPTV
Receive VonWik IPTV Access help for setup, billing, or channel requests. Our friendly staff is available 24 hours a day on WhatsApp or contact us via email.
WhatsApp Support
The quickest method to contact us. Reach out on WhatsApp for faster replies.
Chat on WhatsAppLive Chat
Like to chat? Use the chat widget when online. If offline, kindly send us an email.
Start a RequestHelp & Guides
Visit Installation for detailed setup guides and troubleshooting solutions.
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General Inquiry
Got queries about setup, billing, or service? Message us directly.
Sales & Billing Assistance
Seek recommendations, oversee plans, or resolve payment inquiries.
How Can We Help You?
Pick a category to receive tailored advice and quick access links.
Setup & Installation
Comprehensive instructions for Smart TV, Firestick, Android, iOS, MAG, and additional devices.
Billing & Payments
We manage invoice, receipt, and payment concerns through Stripe's secure checkout.
Technical Issues
For buffering, EPG, or app-related queries, we’ll assist in optimizing your configuration.
Channel Requests
If you’re looking for a channel or region, inform us, and we’ll verify its availability.
Account & Activation
Missing your credentials or activation email? We’ll quickly verify and resend them.
Apps & Compatibility
We’ll recommend the best IPTV apps and configurations for your specific device.
Frequently Asked Questions
Get rapid responses to typical questions regarding support, setup, billing, and devices.
Kindly include details about your device, app, plan, and a short description of the issue or request.
Verify your spam/junk folder. If the issue persists, contact us. contact us via WhatsApp Your request will be resent without delay.
Extra connections can be added as optional features. Contact sales for more details.
Check out the Installation page for step-by-step setup instructions for Firestick and more.
Please consult our Refund Policy for information on qualifications, timeframes, and the request process.
On Smart TV, use Smart IPTV or IPTV Smarters. For Android, try TiviMate or IPTV Smarters. iOS users can opt for GSE Smart IPTV or IPTV Smarters.
Use a 30+ Mbps connection, 5GHz Wi-Fi or Ethernet, turn on hardware acceleration, increase buffer size, and pause other downloads or streams.
In your app configuration, refresh or reload the playlist and EPG. If necessary, delete and re-enter your M3U and EPG URLs.
We process payments via Stripe for all major cards.
Yes. Renewal settings can be adjusted in your account, or you can reach out to support for help.
Our Response Times
- Priority support: within 1–2 hours
- Email support: 2–8 hours
- Technical issues: Promptly